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Privacy Policy

Last updated: January 27, 2026

1. Introduction

Punchlistify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Punchlistify, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register for an account, we collect:

  • Name and email address
  • Phone number (optional)
  • Business name and address (for contractors)
  • Payment information (processed securely by Stripe)
  • Profile photo (optional)

Usage Information

We automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Device information
  • Referral source

Property and Job Information

When you use our services, we collect:

  • Property addresses and photos
  • Job descriptions and requirements
  • Bids and pricing information
  • Messages between users
  • Reviews and ratings

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Connect realtors with contractors
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Respond to your comments and questions
  • Analyze usage patterns to improve our services
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following situations:

With Other Users

When you post a job or submit a bid, certain information is shared with the other party to facilitate the transaction. This includes your name, ratings, and relevant business details.

Service Providers

We share information with third-party service providers who help us operate our platform:

  • Stripe for payment processing
  • Cloud hosting providers
  • Email service providers
  • Analytics services (Google Analytics)

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure user safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Encrypted database storage
  • Regular security assessments
  • Access controls and authentication
  • PCI-DSS compliant payment processing through Stripe

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a structured format

To exercise these rights, please contact us at contact@punchlistify.com.

7. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences (like dark mode)
  • Understand how you use our services
  • Improve our platform

You can control cookies through your browser settings, but disabling them may affect functionality.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: